Privacy
Policy

Jurisdiction: Japan / Hiroshima
Effective Date: 2024

1. Introduction & Legal Framework

Welcome to Homepact. We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the data collection practices of our Smart Home Integration services.

As we operate in Hiroshima, Japan, this policy is strictly aligned with the Act on the Protection of Personal Information (APPI) of Japan. We also adhere to international standards including the General Data Protection Regulation (GDPR) for our global users, ensuring a high level of data integrity and transparency.

Disclaimer: This document is a standard template for informational purposes and does not constitute legal advice. For specific legal inquiries, please consult a qualified professional in the Hiroshima prefecture.

2. Data Controller

The entity responsible for processing your personal data (the "Controller") is Homepact.

  • Address: 7-14 Kokuracho, Naka Ward, Hiroshima 730-0812
  • Email: [email protected]
  • Phone: +1 814 623 0000

3. Types of Data Collected

In the course of designing AI-driven personal spaces, we collect the following categories of information:

  • Identity Data: Full name, title, and professional credentials.
  • Contact Data: Email address, telephone number, and physical installation address.
  • Technical Data: IP address, browser type, device identifiers, and smart home hardware specifications (via Hardware Specs).
  • Usage Data: Information on how you interact with our AI logic and automation scripts.
  • Cookies: We use essential and analytical cookies to optimize system deployment.

4. Purpose and Legal Basis

Under the APPI and GDPR, we must have a legal basis to process your data. Homepact processes data for:

  1. Contractual Necessity: To provide smart home integration services and technical support.
  2. Consent: For marketing communications and non-essential cookie placement.
  3. Legitimate Interests: To improve our Neural Network Logic and ensure network security.
  4. Legal Compliance: To meet tax, accounting, and regulatory obligations in Japan.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Specifically:

  • Project documentation and installation guides: 10 years after system deployment.
  • Marketing data: Until consent is withdrawn or 2 years of inactivity.
  • Technical logs: 6 months for security auditing purposes.

6. International Data Transfers

As a global provider of AI solutions, your data may be transferred to servers outside of Japan. In such cases, Homepact ensures that the recipient country provides an adequate level of protection or that we have implemented Standard Contractual Clauses (SCCs) to safeguard your information.

7. Your Rights

Under Japanese APPI and European GDPR, you possess the following rights:

  • Access Request a copy of the data we hold.
  • Rectification Correct inaccurate or incomplete data.
  • Erasure Request deletion of data (Right to be Forgotten).
  • Portability Transfer your data to another service provider.

To exercise these rights, please contact our Data Protection Officer at [email protected].

8. Third-Party Links

Our website may contain links to third-party providers, such as Technical Documentation partners. We do not control these websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.